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Changes at "Change Publish/Unpublish terminology"

Avatar: Anderson José Eccel Anderson José Eccel

Title (English)

  • +Change Publish/Unpublish terminology

Description (English)

  • +

    We would like to introduce a terminology update for statuses to improve user experience. The status label “Published” has been revised to “Active” and "Available" according to each scenario. The idea is to have the right terminology for each feature inside Mautic.


    Draft/Available:

    It's about letting the user to select if their going to make a resource available for use or not.

    This change ensures that users have a clear and precise understanding of when a resource becomes usable within the system.

    • Custom fields
    • Category
    • Dynamic content
    • Emails
    • Marketing messages
    • Forms
    • Landing pages
    • Assets
    • Points (Groups)
    • Reports


    Draft/Active:

    This one expresses when something like a campaign is still being created or if it's already running.


    • Segments
    • Campaigns
    • Focus items
    • Points (Actions, Triggers)
    • Stages
    • Users
    • Webhooks

    This consistency in terminology aids users in better understanding the status of resources, streamlining their workflow. The modification is particularly beneficial for users managing multiple campaigns, webhooks and all the other items mentioned above, ensuring a cohesive and straightforward interface.


    Community has already given some feedback:

    Just an FYI: this comes from feedback from our clients. When asking questions about the UX, the terminology came up and the 'Publish' was given as one of the examples.
    It's no specific issue but in a broader context of using terminology that makes more sense/explains its use better


    I can confirm this from our clients as well.
    Mautic in general is considered as "developer-porn" in regards of naming and logic. It is logical but lots of marketers have serious problems understanding the naming and logic.
    I think the approach is a very good start


    "Scheduling an email is called "scheduling" and not "publishing" and it's not the same thing as "keep sending the email to a segment until a certain date"


    What do you think about it?

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