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Changes at "Better Bounce Management"

Avatar: mzagmajster mzagmajster

Title (English)

  • +Better Bounce Management

Description (English)

  • +

    What are the options for better bounce management and what we can do to push this forward? I would like to create concrete issues that I can use to guide to implement new functionality.


    What are the ambitions I have heard/read about?

    1. Add complaint flag to DNC
    2. DNC flags cover that cover all cases with double opt-in

    My idea: Lets not bother with getting every possible flag in the core, but rather extend DNC in Mautic core in a way that plugins can add new flags appropriate to transport (this is not without concerns but I believe if we do it right, this can be really powerful).

    Notes (credit to Joey):

    We need a good solution for all flags to cover all cases with DOUBLE OPTIN / DNC / COMPLAINT

    • Can I send email at all?
    • Can I send marketing email?
    • Can I send email still at all? :)
    • Did I send email altough I shouldn't have?

Start time

  • +2024-04-26 10:00:00 UTC

End time

  • +2024-04-26 11:45:00 UTC

Address

Location (English)

Location hints (English)

Scope

  • +Product Team

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