Propose new Mautic features
#MauticRoadmap Building Mautic together!
Mautic becoming the Marketing Automation Software with best support for data privacy requirements
Has your proposal been discussed on the Mautic Forums already?
Its a never ending story - it will be discussed in many forum posts.
https://forum.mautic.org/search?q=gdpr
https://forum.mautic.org/t/rfc-improving-mautics-gdpr-compliance-cookie-management/27801
As of today, Mautic can't be used fully compliant with GDPR for all functions. There are possible hacks and patches, but out of the box several functions are not compliant.
Is your feature request related to a problem?
Mautic currently can't be used fully GDPR compliant. Also other regulations in other regions might be concerned (e.g California Consumer Privacy Act CCPA).
Describe the solution you'd like
- Identify the code parts, that are responsible for the current state and create tasks for quick workaround / patches.
- Improving the code to remove non compliant functions or allow to disable them.
- Documentation of how to run Mautic in a compliant way.
Describe alternatives or workarounds you've considered
Quick patches to disable some functions are a quick interim solution, such as the described patch to disable Gravatar.
Additional context
Have a look here and in the linked forum entries.
A current document describes the status: https://twzn.de/mauticdp
Does this issue could impact on users private data?
Yes, Mautic currently sets e.g. cookies without consent and tracks data, that it shouldn't without consent.
Funded by
There are a couple of people supporting this task, would spend time to investigate more into the problem and providing patches. We could possibly also collect feedback from current business users and their willingness to spend money to have Mautic compliant with regulations in the near future.
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Conversation with Sven Döring
What does it mean to endorse?
@sven the docs are here: https://contribute.mautic.org/community-portal/processes#supporting-v-endorsing
Supporting is voting, but endorsing is just showing that you like this proposal. It's akin to a like on social media, whereas supporting is actually casting a vote for that proposal.
You are able to support the proposal as an individual human, and each process may restrict the number of supports that are available per user.
Endorsing can be done on behalf of you as an individual human, but also on behalf of a team or a group. For example you might endorse a proposal on behalf of the Product Team or the Core Team.
Firstly, a huge thanks to everyone who has put a lot of effort into this proposal already, it's clearly been well researched and has been thought through from a lot of angles. Huge kudos to you all for taking this deep dive and identifying where Mautic needs to improve!
I think this would make a really great Community Initiative, especially seeing as you have already got several people who want to work on it and a clear scope as to what needs to be achieved.
Something to bear in mind is that not everybody is privacy-minded, so while I absolutely agree it would be awesome for Mautic to be the gold standard in that regard, there are a lot of folks who do want / need to collect some information that folks in Europe may not. So we should be mindful of that as we move forward with this, to not 'throw the baby out with the bathwater' and communicate clearly the impact of changes being made.
Mautic still needs to remain functional for the marketer, at the end of the day!
Pinging @escopecz, @Joey, @Mollux @product-team for your consideration.
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